Your bicycle riding smoothly so you have more time to ride is the purpose of our Free Lifetime Basic Adjustments. For as long as you own your Crofton Bike Doctor bike, our Lifetime Free Basic Adjustments will make sure the fundamental systems of your bike are operating properly. If you feel your bike is not working right, just call our Tech Center so we can get your ride going smoothly again.
Often we hear how you are enjoying riding your new bicycle so much that you wish you had purchased an upgraded model because or sometimes you learn that you prefer a different style of riding. Whatever the case may be we want to make sure you have the perfect bike. That's why you have 30 days to make sure your bike is the right style or model. If it's not just return the bike with your original sales receipt and we'll give you a 100% exchange value.
(Bike should be in reasonable condition for the type of intended riding for that thirty day period.)
You want to be riding your bicycle. Not becoming a bicycle expert prior to purchase. As your bicycle experts we'll help you select the best bicycle or products for your use. You’ll find our staff fully trained and knowledgeable about each and every product we sell. Being experienced riders ourselves, we will gladly assist you in your buying decisions. In addition to everything else, we offer a FREE Bike Basics Course, which explains essential safety and repair issues you’ll need to ride with confidence.
You'll want to start to enjoy your new bicycle right away. You'll leave the store with plenty of information on where to start enjoying your new bike. You'll learn all the great places to ride and have information on all the local rides and clubs, so you can take part in the area's best events.
Your comfort on a bicycle begins with a properly fit bicycle. Every bike that we carry is anatomically proportioned to its rider's size and intended use. We'll check and adjust saddle height, foot, leg and arm position for maximum comfort and efficiency in our Fit Center. Ask us about the other Fitting Services we offer.
Proper assembly of your bicycle is essential to your bicycle preforming its best. Your bicycle will never be delivered to you unassembled in a big, brown box. It will be fully assembled, fine-tuned and customized in our Tech Center by Tech Center Technicians. To ensure a smooth ride your new bike is checked and re-checked before it goes home with you.
Kids grow and it should be easy to make sure your child is riding a properly sized and safe bicycle. When you buy a new youth bike (24” wheel or less) from Crofton Bike Doctor we’ll give you up to 40% back of the original purchase price, in trade, when you’re ready to buy their next bike. This offer is good up to three years after the original bike purchase and is valid on trade-in for a larger bike. Just bring us the original sales receipt and your child’s old bike in reasonable, rideable condition.
On the rare occassion a warranty should occur we will cover most expenses not covered by warranty for bicycles purchased from us. Such as installation and shipping expenses. This applies to original items that are approved and supplied for replacement by the manufacturer under their warranty policies.
The Crofton Bike Doctor’s 30-day price guarantee* ensures that you are getting the best deal on your new bicycle. If within 30 days after your purchase, you find our store or a competing store (local within reason) offering the identical item for less, we’ll refund the difference in store credit. Just bring us verifiable proof of the lower price, along with your original sales receipt.
( *This guarantee is good on all identical, in-stock, non-closeout items from local authorized dealers. Unfortunately it doesn’t include one-of-a-kind, demo, limited quantity offers or if a bonus or free item is thrown in with the deal. What can we say, every great deal has to have some fine print. )